ONLINE Application Portal

Online Self-Service Application Portal Information

As of March 13, 2023, Planning and Zoning now requires all new submittals and reviews to be submitted ONLINE. PLEASE NOTE: At this time, three (3) hard copies of all proposed development plans are still required for submittal and resubmittal as we acclimate to the online system.

The online system allows all Planning and Zoning processes to be managed online, including the submission of applications, electronic plans, and payment, as well as project updates throughout the review process.

Please follow the link below to the City's Self-Service Application Portal to submit applications online:

City of Palm Beach Gardens Civic Access Portal

Please review the User Guides (organized by topic below) containing detailed instructions for navigating the online system.
If you have any questions, please call Planning and Zoning at (561) 799-4243.

  1. Account Management
  2. Apply for Plans
  3. Manage Plans

The following PDF User Guides will assist in the creation and management of your online account.

How do I start submitting and managing applications online?
Create an Account

How can I change or reset the password associated with my account?
Change Password

How do I view and change the profile settings associated with my account?
Change Account Information

As an employee of a company that has already created an account online, how can I apply for and manage applications on behalf of the company?
Request Associate Access

As the primary contact of the company, how do I allow employees to apply for and manage applications on behalf of the company?
Approve Associate Access

Development Compliance and Forestry

Permit applications reviewed by Development Compliance and Forestry, listed below, are available to submit online. Use the Civic Access Portal link (above). Please visit the PBG Community Development Portal page for detailed instructions specific to permits.

  • Human (Living) Sign Permit 
  • Mobile Food Truck Permit 
  • Special Event Permit 
  • Tree Removal Permit 
  • Valet Parking Permit