Code Compliance

Responsibilities

Building upon the city’s philosophy of community-oriented code enforcement, the Code Compliance Division has refocused its energy toward neighborhood preservation in partnership with our citizens and businesses by seeking and developing compliance solutions as opposed to relying on enforcement methods.

Picture of Inside of a Code Compliance Vehicle

Additionally, Code Compliance staff works with city departments and other government agencies, as well as neighborhood coalitions and business owners, to assist and empower individuals to resolve outstanding code violations and other challenges.

Note: All correspondence to our office is subject to Florida's public record laws, Chapter 119, F.S. Under Florida law, all correspondence in its entirety is public record. If correspondence is received from an email address, but you have requested to remain anonymous, your email address will be public record and subject to release upon request.

Code Case Research Request

Requests must be made using the Open Permit / Code Case Status Requests Form (PDF). All requests are processed in the order in which they are received during normal business hours. A separate form must be submitted for each type of request. For example, one (1) open permit request shall be submitted for every one (1) parcel and one (1) open code request shall be submitted for every one (1) parcel.  Fees associated with these requests are as follows:

  • Ten (10) Business Day Turnaround: $100 minimum plus $40 per hour after the first 30 minutes
  • Two (2) Business Day Turnaround: $200 minimum plus $40 per hour after the first 30 minutes 

For searches of a large nature, additional time may be required subject to staffing availability and as approved by the Operations Manager. As such, expedited requests may not be available for larger requests. Requests received after 12 pm during normal business hours may not be entered until the following business day, please plan accordingly for requests of an urgent nature. 

Requests sent via email to cswebresearch@pbgfl.com do not guarantee receipt of request(s) as some emails are blocked for security purposes. Once a request is received, a number will be sent to the requester to allow for online payment. You must have a designated number to enable the online payment feature. Before a request is processed, receipt of payment must be received.  

For those paying via mail, please make your check payable to the City of Palm Beach Gardens and mail to the following address: 

City of Palm Beach Gardens
Attn: Cashier
10500 N Military Trail
Palm Beach Gardens, FL 33410

It is the responsibility of the requester to follow-up with the Building and/or Code Department to ensure receipt of any and all requests at (561) 799-4210.