Hurricane Irma Information

As we continue to monitor Hurricane Irma, we encourage residents to have preparations and plans in place in the event our area is affected. All City departments are coordinating closely with each other and will provide updates as information becomes available. For the latest updates, refer to the information outlined below.

City Services - Current Status

Updated 9/18/2017 at 10:30AM.


BUILDING/INSPECTIONSBuilding Department IS issuing permits as of Tuesday, 9/12/17. Inspections have begun as of Wednesday, 9/13/17.

CITY HALLOpen for regular business hours of 8AM-5PM (4:30PM for the Business Office).

CURFEWAs of 9/14/17 the Palm Beach County curfew has been lifted.

GARBAGE AND DEBRISGarbage and vegetative debris will be picked up this week for Palm Beach Gardens residents. The following is scheduled:

 Week of September 18- GARBAGE & RECYCLING ONLY. Waste Management has resumed their regular pick up schedule for garbage and recycling. No bulk items will be collected until further notice. Collection services for Palm Beach Gardens residents will take place on their normal pick up day.

*Residents are asked to separate piles clear of mailboxes or other obstructions.*

 Wednesday, September 13- VEGETATIVE DEBRIS. The City has coordinated pickup of storm vegetation. Gardens residents should place their storm vegetation at the curb and our contractor will remove it. This pass will be for vegetative debris ONLY- no construction debris- and will continue until the entire City has been serviced. *This collection is separate from Waste Management operations.


The Solid Waste Authority of Palm Beach County has implemented extra phone lines for customer inquiry in the wake of Hurricane Irma. If you have questions about garbage collection, please call one of the following numbers:

· 561-236-6687

· 561-512-8565

· 561-236-9780

The SWA is aware of the situation across the county, so there is no need to call to report issues.

GOLF- Sandhill Crane Golf Club is OPEN.

PARKSAll athletic fields and parks are OPEN.

POWER- The City does not have information about the status of power outages for residents. FPL has an app available for download that will keep residents informed about the status of their outage. To report an outage, they can should 1-800-4OUTAGE. To quickly download the FPL Mobile App they can text “APP” to MyFPL (6-9-3-7-5).

PUBLIC RELATIONSThe City continues to communicate with residents and the public via social media resources. Facebook- City of Palm Beach Gardens City Hall. Twitter- @CityofPBG. If they follow these accounts they can get updating information instantly. They can also subscribe to City Hall notifications via the City website at

RECREATION- Lakeside Center & the Aquatic Center will reopen tomorrow (9/18) for regular hours. All City Recreation facilities are OPEN as of Wednesday, September 13 with the exception of Lakeside Center and the Aquatic Center. Senior Club activities for Monday, September 18, 2017 will be located at Burns Road Recreation Center (4404 Burns Road). The Splash & Dash event is still on schedule for this Sunday 9/24 and registration is open online via RecTrac. Please call 630-1100 for more information.

SCHOOLS- Palm Beach County Schools and district offices will be closed through Friday, September 15.

SEACOAST- The Boil Water Notice affecting 19 residents in Palm Beach Gardens. Address: 1-19 Tournament Blvd in PGA National has been rescinded.

TENNIS- The Tennis Center is OPEN as of Wednesday, 9/13/17 with regular hours.


City Hall: Due to Hurricane Irma, City Hall will be closed beginning Thursday, September 7th at 3:00 p.m. and will remain closed through Monday, September 11.

A countywide curfew is in effect beginning Saturday, September 9 at 3:00 P.M. 

The City activated its EOCC (Emergency Operations Command Center) at 2:00 P.M. on Saturday, September 9. Staff is located throughout the City for emergency response & debris management, in the event it is needed.


Monday, September 11, 2017- 9:00AM

As our emergency operations move into disaster recovery mode following the passing of Hurricane Irma, our goal today is to make all roads in the city passable so that Fire Rescue and Police can safely respond to all neighborhoods. Our crews have been out assessing streets throughout the City since 7:00AM. All previously reported standing water has subsided. The curfew imposed by Palm Beach County has been modified to apply to dusk to dawn hours only. 

CITY HALL: City Hall will be open for normal operating hours beginning Tuesday, September 12, 2017.

Sunday, September 10, 2017- 9:00PM

POLICE- Between 3:00 p.m. and 9:00 p.m. Gardens Police recieved reports of water level up to driveways in several communities in Mirasol near Via Palacio and in The Meadows (2500 block of PGA Blvd.). Multiple roads are blocked by trees citywide and power poles down on Donald Ross Road. 

FIRE- All Assisted Living Facilities and marinas have been checked for debris or hazards. All are good. 

OPERATIONS- Due to high winds, public works crews are being kept indoors until conditions are deemed safe. No lanes of travel have been cleared pending safe weather conditions. 

Sunday, September 10, 2017- 4:00PM

Citywide response is addressing more destructive issues such as downed power lines and larger fallen trees.

POLICE- Between 9 a.m. and 3:00 p.m. Gardens Police have logged 215 incidents including self-initiated activities (traffic stops, enhanced patrols, alarms, suspicious activity). Our dispatch center handled seventeen (17) 911 calls and 64 non-emergency calls.

FIRE- Fire personnel has had moderate call load-mostly for powerlines down and medical calls at the Palm Beach Gardens High School emergency shelter. No damage to fire rescue apparatus or structures reported at this time. One reported electrical fire with minor damage.

OPERATIONS- Multiple trees and power lines down and multiple roadways impassable. The PGA Bridge over the intracoastal waterway is impassable due to downed power lines. Crews are on standby and will resume recovery operations once weather conditions are safe. 

Sunday, September 10, 2017- 9:00AM

POLICE- Between 10 p.m. and 9 a.m. Gardens Police have logged 395 incidents including self-initiated activities (traffic stops, enhanced patrols, alarms, suspicious activity). One arrest was made for domestic battery. Our dispatch center handled forty-two (42) 911 calls and 193 non-emergency calls.

FIRE- There are currently 1821 people at the shelter located at Palm Beach Gardens High School. This is approximately half of the capacity that the shelter is able to accommodate. Fire Rescue responded to 37 calls between 7:00 am (Saturday) to 7:00 a.m. (Sunday).

OPERATIONS- There have been a total of 5 trees down, ranging in size, since the EOC was activated on Saturday.

Reminder: Palm Beach County is still under a curfew and there should be no unauthorized vehicle or pedestrian traffic.

Emergency Management: For helpful information and resources available in Palm Beach County, please visit Palm Beach County's Department of Emergency Management website. The Palm Beach County Department of Emergency Management can be reached via phone at (561) 712-6400.

Trash Collection: Trash pickup remains on schedule this week with the exception of Saturday, September 9th as services will be halted based on the current projected path of the hurricane. Waste Management will be collecting household garbage/recycling and large item on 9/7 but will ONLY be collecting household garbage and recycling on Friday, September 8- no big items. Please do not leave any debris on the curb after Friday.

Recreation: The Burns Road Recreation Center, Aquatic Complex, Lakeside Center and Tennis Center will be closing at noon on Friday, September 8th. Riverside Youth Enrichment Center and the Skate Park will be closed both Thursday, September 7th and will remain closed on Friday, September 8th pending damage assessments and availability of water, electricity and/or staff. Classes and programs that are cancelled and have already been paid for will either have a makeup class in the future or refunds or credits will be issued. The Gardens Summer GreenMarket at STORE has also been cancelled on Sunday, September 10 and BINGO for Adults/Seniors has been cancelled for Monday, September 11. Lap swimming will be available during lap swimming hours until 1:30 p.m. Friday, September 8th.

Parks: All organized sports events have been cancelled. All fields will be closed beginning Friday, September 8th at 7:00 p.m. Once the storm passes, damage will be assessed to determine whether the fields are declared safe and ready for play.

Sandhill Crane: All golf programs will be suspended until further notice beginning Wednesday, September 6th. The Sandhill Crane Golf Club will be closed beginning Thursday, September 7th at 5:00 p.m. and will remain closed on Friday, September 8th.

Important Information and Resources

To assist you with your preparation efforts, you can download the City of Palm Beach Gardens Emergency Checklist & Guide which includes helpful phone numbers, north area shelter locations, an emergency supply checklist, and more. Refer to Palm Beach County's Department of Emergency Management for additional shelter locations within the county. It is also important to Know Your Zone in the event your area becomes an evacuation zone.

During an emergency, its important to remain informed. We encourage you to sign up for the City of Palm Beach Gardens NewsFlash and Palm Beach County AlertPBC for updates and news alerts. You can also connect with the City via Facebook and Twitter. For a list of emergency contacts, click here.

Visit our hurricane information page to learn more about what to do before, during, and after the storm.