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With an evaluation period every 5 years, the city has an opportunity to continually improve its score, which is shown on a range from 1 to 10 (1 being exemplary). The lower the rating range, the lower the insurance costs can be for residents and business owners with participating insurance companies.
The ISO Building Code Effectiveness Grading Classification Report provided the city with a rating of 3 for this evaluation period, a rating considered to be in the highest rating category. This advisory material is relayed to insurance companies that subscribe to the ISO rating information.
According to the ISO, a listing of subscribing insurers is proprietary, therefore residents and business owners should contact their insurance carrier directly to see if they subscribe and, if so, do they provide any type of discount based on the rating.
Palm Beach Gardens follows the water restrictions put in place by the South Florida Water Management District for Palm Beach County. A detailed schedule can be found here: https://www.sfwmd.gov/sites/default/files/documents/year_round_3days_schedule.pdf
For further information on these homes please contact your state representatives or visit the websites below for the Department of Justice. U.S. Department of Justice- Fair Housing
We offer a hands-only CPR class in partnership with Palm Beach Gardens Medical Center; no certification is given at this class. If you need to obtain a formal CPR certification, contact your local American Red Cross office or your local American Heart Association office.
Please use the following link to submit your request for medical records, fire incident reports, fire inspection reports, fire code violations, etc.: Request Fire / Rescue Records.
Billing statements and inquiries for third parties (e.g., law firms and attorneys) are not available through this office. Please submit your request directly to Digitech Computer, LLC via Chartswap or via fax to 305-459-0597. For inquiries on the status of a request, please call 888-227-5513.
If you need to complete a HIPAA release form as a part of your request and you do not already have one, please use the form found at the following link: Palm Beach Gardens Fire Rescue HIPAA Release Form (PDF).
Yes, you may apply to schedule a ride-along. The application process includes a criminal background check and requires submission of a valid state-issued ID. Please contact 561-799-4300 for additional information about the application process.
We no longer have a volunteer division.
Contact your local college for more information on how to become a firefighter, EMT, or paramedic. The Florida Department of Health maintains a list of approved EMS Training and Education programs.
If you know the name of the person who is reviewing your plan, you can contact them directly. If you are unsure of who is reviewing your plan, please contact the Assistant Fire Marshal.
We send a fire engine on medical calls to provide additional assistance to the ambulance crew.
No, however, there is a Sharps and Medical Waste program offered through the Health Department of Palm Beach County.
Palm Beach Gardens follows the water restrictions put in place by the South Florida Water Management District for Palm Beach County. A detailed schedule can be found at: https://www.sfwmd.gov/sites/default/files/documents/year_round_3days_schedule.pdf
Juniors play at a discounted rate. We also offer a Junior Pass, which allows juniors to play at the same rate as our Passholders.
Yes – Incorporated, tax-paying Palm Beach Gardens residents receive a 15% Discount off of applicable rates. The Gardens Resident must purchase a FOB from the Golf Shop to receive the discount. Please call 561-630-1164 to schedule an appointment.
No – Outside food, drink, and coolers are forbidden. The Dancing Crane is located in the Clubhouse and will provide all of your food and beverage needs.
Please click here for General/SEIU positions. Please click here for Police and Fire union positions
Q: Who now qualifies for Veterans' Preference?
Effective July 1, 2014, several new groups of individuals are eligible for Veterans' Preference. The groups now eligible for Veterans' Preference (VP) are as follows:
1.01 (14) or who has been awarded a campaign or expeditionary medal. Active duty for training shall not be allowed for eligibility under this paragraph.
Q: What are the Wartime periods?
World War II: December 7,1941to December 31,1946
Korean Conflict: June 27,1950 to January 31,1955
Vietnam Era: February 28, 1961to May 7, 1975
Persian Gulf War: August 2, 1990 to January 2, 1992
Operation Enduring Freedom: October 7, 2001to TBD
Operation Iraqi Freedom: March 19, 2003 to TBD
Operation New Dawn: September 1, 2010 to TBD
Q: What Character of Discharge must be on the DD214 in order to get Veterans' Preference?
That did not change. To qualify for Veterans' Preference, the Veteran MUST be "HONORABLY" discharged from the military. A General discharge will not qualify someone for Veterans' Preference. The Veteran still must have been discharged with nothing less than an "Honorable" discharge.
Q: Do you have to be a Florida resident to qualify for Veterans' Preference?
Effective July 1, 2014, you no longer need to be a Florida resident to qualify for Veterans' Preference. U.S. citizens and lawfully authorized alien workers in the United States can now apply for a position with a political entity in the state of Florida and request that they be given Veterans' Preference on their job application if they meet the other eligibility requirements.
Q: Are points/percentages still given for Preference?
Yes, you still get points if the employer uses a numeric system, but because of all the new categories the point values have changed. We now have 5, 10 and 15 points/percentages. They are dispersed as follows:
Disabled Veterans: 15 points/percent
The spouse of a Veteran with a total and permanent service-connected disability, Missing in action, Captured in line of duty by a hostile force, or Detained or Interned in line of duty by a foreign government or power: 10 points/percent
A Veteran of any war who has served at least one day during that wartime period or who has been awarded a campaign or expeditionary medal: 10 points/percent
The unremarried widow or widower of a Veteran who died of a service-connected disability: 10 points/percent
The mother, father, legal guardian, or unremarried widow or widower of a service member who died as a result of military service under combat-related conditions: 10 points/percent
A Veteran as defined in Section 1.01 (14), Florida Statutes: The term 'Veteran' means a person who served in the active military, naval, or air service and who was discharged under honorable conditions: 5 points/percent
A current member of any reserve component of the U.S. Armed Forces or the Florida National Guard: 5 points/percent
Q: When do you apply the points/percent?
The eligible applicant must first reach a passing score before Veterans' Preference points can be added. Therefore, if it has been determined that a passing score is 80, the applicant MUST first achieve an 80 on the exam before the Preference points can be added to the overall score.
Q: How to determine whether to augment by points or by points determined from percentages?
If your total score is 100 you will always augment with 5, 10 or 15 points, but if your exam has total points less than or more than 100 points you will need to use 5%, 10% or 15% percent. Therefore, if your test is a 50-point test and your applicant is a category #3 recipient, then the test score will be augmented by 10% and the applicant will receive 55 points.
Q: In a numeric system when you have multiple tests, when are points applied?
There are essentially two ways of augmenting scores when you have multiple tests. It just depends upon how the tests are scored and there are two ways.
The first is the test that you take and depending upon whether you pass it determines if you proceed forward to the next test or next phase. In that situation, you will need to augment each test before you proceed to the next test. The VP applicant will need to meet your passing score at each stage before the score can be augmented. Otherwise, the applicant is unable to progress.
The second kind of test requires you to add up all the scores from the battery of tests that were given. You will then have a cumulative score. You may or may not have a passing score. In either case, you will then simply augment at that final stage. The point or percentage of points to be added on will be based upon their eligibility category.
Q: What happens if during the selection process the decision maker has a VP eligible applicant among a group of 3 or 5 and they are considered equal? Previously they had been ranked and a Roster stills exists which continues to fill this group when someone is selected.
In this scenario we frequently hear it referred to as the "Rule of 5" or whatever number the group is formed into. If the decision maker has the freedom to select any one of the five and all five are considered equal, if there is a Veterans' Preference eligible applicant among the group that applicant MUST be selected. If there are two Veterans' Preference eligible applicants and one is a disabled vet and the other is a Wartime-era Veteran (Gulf War for example) the Disabled Vet will be selected.
Q: What about if a numeric system is not used?
In all covered positions when an examination is not used, Preference MUST first be given to the disabled Veteran. Then the other categories will come second. This is of course provided that the individuals meet the minimum requirements.
Q: What documents *must be shown in order to claim Preference:
*Documentation must be provided in order to establish eligibility for Veterans' Preference. In addition to a DD-214, other military discharge papers, or equivalent certification from the DVA, listing military status, dates of service and Character of Discharge, the Veterans' Preference eligible applicant must complete the Florida
Department of Veterans’ Affairs (FDVA) VP-1 form (Veterans’ Preference Certification). If you are in a reserve component or Florida National Guard, you must also complete the FDVA VP-2 form. If you are an unremarried widow or widower, you would need to complete the FDVA VP-3 form. You may view these forms by going to our home page, www.pbgfl.com, clicking on "Departments," then selecting "Human Resources."
Q: How many days does an individual have to file a complaint?
An individual must file a complaint within 21 calendar days from the date after receiving notice of the hiring decision made by the hiring agency. If no notice is given then the individual must file a complaint within three months of the date the application is filed with the employer.
Q: Who is eligible for Preference in promotion?
In order to qualify for Veterans' Preference for promotion, a VP-eligible applicant must have had a break in employment and been deployed, come back to the public entity that they were previously employed by and be reinstated or reemployed.
They must return with a DD214 or comparable documents showing that they were ordered and discharged under Title 10.
Q: What about Character of Discharge for Promotion?
When an applicant returns after deployment, if they have a DD214 there should be no problem determining Character of Discharge. The DD214 will have a Member 4 containing that information. Just like at the time of employment, the Character of Discharge can't be anything less than "Honorable." If, however, they have been deployed less than six months there is a good chance they will not have a DD214 and will have simply been issued orders to activate and return under Title 10. In these cases it will be necessary for the applicant to acquire a letter from his/her command. This letter should state that the applicant continues to serve honorably or they had served honorably during that period of deployment.
Q: When must that promotional opportunity be used and can it be used multiple times?
The VP eligible applicant must use that promotional opportunity the first time it becomes available, and it is only good for that first promotion. It cannot be used multiple times.
Q: If a VP-eligible applicant has multiple deployments will they be entitled to multiple promotions?
Yes, a VP-eligible applicant will be entitled to multiple promotions if they have had multiple deployments under Title 10 and returned "Honorably." In these situations each deployment warrants a promotional opportunity.
Q: If a VP-eligible applicant forgets to use his Preference, may he/she reinstate it for another use?
No, if a VP-eligible applicant fails to use Veterans' Preference for the initial hiring they may not use it later for promotion. You may not justify that failure to use it previously is a reason to use it later.
Q: Are there still positions that are exempt from Veterans' Preference?
Yes, there are certain positions that are exempt from Veterans' Preference. Positions that automatically are entitled to VP include the following:
Chapter. (a) All positions under the state Career Service System.
positions which require licensure as a physician, licensure as an osteopathic physician, licensure as a chiropractic physician, and positions which require that the employee be a member of The Florida Bar. Part time positions do not get Veterans' Preference. City managers, County managers and mangement and policymaking positions of political subdivisions of the state are now eligible for preference in appointment and retention.
Q: Which employers does this Statute apply to? Is it only for Public employers?
The Statute is only for employment with Public entities such as the State and all of their Agencies, including the State University System, State Community College System, the Florida School for the Deaf and Blind, and the state's political subdivisions including counties, cities, towns, villages, special school districts, special road and bridge districts, bridge districts, and all other districts in the state.
Q: How does Veterans' Preference apply to teachers?
Teachers are entitled to Veterans' Preference. Teachers typically work on a year- to• year contract with no guarantees for renewal; therefore, when an eligible applicant is informed that they are not being renewed for the following year, the applicant lacks the ability to file a VP complaint. The only recourse is to begin filing applications for other teaching positions. If they suspect that they are not being selected because of the non-renewal, then that is reason to look into whether there is a violation of Veterans' Preference.
An applicant eligible for Veterans' Preference who believes he or she was not afforded employment, retention, or promotion preference in accordance with the chapter may file a complaint with the Florida Department of Veterans' Affairs by calling (727)-319-7462.
An online application is required to be submitted or an appointment can be made with City staff to submit a paper application. Paper applications can be picked up at City Hall. Each applicant must provide the requested documentation listed under ’Required Documents’.
Approximately $400,000 in HUD funding is available to the City for Palm Beach Gardens residents.
The maximum housing assistance to be provided to any applicant is $15,000 total for a period not to exceed six (6) consecutive months. Approved applicants cannot reapply to the program once they have received the maximum housing assistance.
No, in accordance with HUD rules, all payments will be made to your landlord or mortgage servicer directly.
Parks, facility and pavilion reservations can be made by contacting the Burns Road Community Center at 561.630.1100.
Per the City's Code of Ordinances, Sec. 46-14. - Pets and animals: No person shall bring or allow any pet or animal in any City park, except those assisting or aiding impaired or physically disabled persons, unless such park is specifically designated for use by such pet or animal. They are more than welcome to use the dog park located off of Lilac Drive, next to Lilac Park.
You can register for a class in person at any Recreation service desk or online at PBGREC.COM/LOGIN.
The walking trail at the Burns Road Community Center is currently 1 mile in length.
The hours of operation for the Burns Road Community Center walking trail is dawn to dusk.
The hours of operation for the Burns Road Community Center playground are dawn to dusk.
Residents of incorporated Palm Beach Gardens pay $3.50 + tax per person. The non-resident fee is $7.00 + tax per person.
There is a Palm Tran bus stop just south of Burns Road on Military Trail. Visit their
Cash, Check, Visa, Mastercard, Discover or American Express
The Gardens Life brochure is published 3 times per year: Winter/Spring (January - April), Summer (May - August), and Fall (/September - December). It is available approximately 2 weeks before the start of the new period.
The City of Palm Beach Gardens no longer mails out brochures to resident households. You may pick up a copy at any Recreation facility or download it from our website
Permits are required for group use of any park facilities, athletic fields, picnic pavilions and lighted facilities. Permits can be completed in person at the Burns Road Community Center or online at PBGREC.COM/LOGIN.
Permits are required for group use of any park facilities, athletic fields, picnic pavilions and lighted facilities. Permits can be completed online by clicking the Pavilion & Facility Rentals button on the Recreation home page at PBGREC.COM or in person at the Burns Road Community Center.
Burns Road Community Center regular business hours of operation are as follows: Monday-Thursday 8am-8pm, Friday 8am-6pm, Saturday 8am-5pm, Sunday 12-5pm. However, hours may change or be extended depending on the season and programming.
The Gardens GreenMarket is now held every Sunday at the City Hall Municipal Campus, 10500 North Military Trail, Palm Beach Gardens, FL 33410. From October to the first week of May, the hours of operation are 8am-1pm. From the second week of May to the end of September, the summer hours are 8am-Noon.
The City of Palm Beach Gardens is funding the Small Business Relief Fund using budgeted economic incentive dollars that are traditionally used to attract or retain companies to stay in or relocate to Palm Beach Gardens. As an economic stimulus for local businesses, the Small Business Relief Fund is in keeping with the philosophy of this funding.
The application period for the grant is July 13th-July 20th. The online form will be available for submissions beginning Monday, July 13th at 8 a.m. The application link will close on Monday, July 20th at 5 p.m.
If your grant application qualifies for fulfillment, you will receive confirmation via email. After that, there will be a few more steps involving paperwork before your grant dollars are made available to you.
The City’s objective with the Small Business Relief Fund is to assist businesses. Businesses who have received SBA Paycheck Protection Program or the Florida Department of Economic Opportunity Emergency Bridge Loan are still eligible.
Once the processing committee completes the review, it is the intent that funds will be distributed as applications are approved.
Once you have been notified of that you are a grant recipient, the City will ask you to sign a contract before processing a check for your business.
The Review Committee is made up of local business leaders and City Finance staff.
On July 13th, the City’s grant webpage will be updated with a link to an online form. This form will consist of a brief questionnaire and will require applicants to upload the required documentation. If you fail to submit a complete application, you will be contacted by a City representative and your resubmitted application will not retain its previous position in line.
For more information, contact the PGA Corridor Association by phone at 561-625-6109 or via email at email@example.com.